Privacy Policy

YOUR RIGHTS AS A PATIENT
Gonzaba Medical Group (GMG) is happy to share with you that as our patient, you have rights. In an effort to protect your health information, the Patient Privacy Act was passed in April 2003 by federal and state governments. At GMG, we understand that information about you and your health is very personal. Therefore, we strive to protect your privacy as required by law. GMG is in compliance with these federal and state requirements, and we are taking extra steps to ensure all patient information is protected.

We train our staff to be sensitive about the privacy and security of your protected health information (PHI) by taking necessary steps to verify information about your account prior to use and disclosure. We appreciate your patience in advance for working with us to ensure the protection of your health information.

Our Notice of Privacy Practices describes how health information about you may be used and disclosed and how you can get access to this information. We urge you to review these notices so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment.

If you have any questions about our notices or policies listed below or want information about exercising any of your rights, please call or write to our Privacy Officer at:

720 Pleasanton Road
San Antonio, TX 78214
privacy@gonzaba.com
210-921-3800

SMS Privacy Policy

Personal Information We Collect
We collect the following types of personal information:

Name
Phone number
Email address
Communication preferences
Message content sent via forms or SMS

How We Use Your Information
We use your information to:

Communicate about services, care, or appointments
Send you service-related updates and notifications
Provide customer support
Communication preferences
Improve service quality and user experience

Who We Share Your Information With
We do not sell or rent your personal information. We may share it only with:

Authorized service providers (e.g., SMS platforms)
Legal or regulatory authorities, if required by law

SMS Consent
We do not sell or rent your personal information. We may share it only with:
By providing your mobile phone number, you consent to receive SMS messages related to your care or service.

SMS consent is not shared with third parties or affiliates for marketing purposes. You may opt out at any time by replying “STOP” to any message.

Your Privacy Rights
You may:

Access or update your information
Request deletion of your information
Withdraw consent for communications

Data Security
We maintain appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, or misuse.

Contact Us
If you have questions about this policy, please contact us:
Email: GMGHelpdesk@gonzaba.com
Phone: (210) 921-3800
Website: www.gonzaba.com

SMS Terms of Service – Gonzaba Medical Group
By opting into SMS messaging through our web forms, appointment scheduling, or any authorized method, you agree to receive text messages from Gonzaba Medical Group.

What to Expect
You may receive messages for: